About this service
A key snapped in the lock is one of the most common emergency call-outs we attend. The good news: in 95% of cases we extract the broken portion without any damage to the cylinder, then cut a fresh key on the van so you can lock up and walk away within the hour. We use spiral extractors, broken-key pullers and Souber tools — never destructive techniques as the first step.
What's included
- Non-destructive extraction of snapped keys from euro, mortice and rim cylinders
- Replacement key cut on the van from the original profile
- Lock left in full working order — no drilling required in 95% of cases
- Cylinder upgrade quoted at the same visit if the lock is worn
- Same fixed pricing 24 hours a day
Our process
Diagnose
We confirm how deep the break is and which extractor is the right tool.
Extract
Spiral extractors, pullers and pick tools — never drilling as a first step.
Cut
Fresh key cut on the van from the extracted blade or the lock's code.
Test
20+ cycles to confirm the lock and key are operating correctly.
Where we cover
We provide broken key extraction across West London, Berkshire and Buckinghamshire, including:

